Question 24
Domain 2 — Risk Identification, Assessment, and AnalysisWhich technique systematically examines processes to identify potential failure points?
Correct answer: B
Explanation
Failure Mode and Effects Analysis (FMEA) is the technique used to systematically examine a process for possible failures. It identifies “failure modes” and evaluates their effects so teams can prioritize risks before they occur.
Why each option is right or wrong
A. Scenario planning
B. Failure Mode and Effects Analysis (FMEA)
Failure Mode and Effects Analysis is the structured risk-analysis method used to break a process into steps, list how each step can fail, and assess the effect of each failure so priorities can be set before defects occur. In quality-management practice, it is the standard preemptive technique for identifying potential failure points in a process rather than reacting after an error has happened.
C. Benchmarking
D. Control self-assessment